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Singpass counter is an official counter where people can get help for Singpass registration, account recovery, or troubleshooting.

Visit a Singpass counter if you’re having trouble registering, forgot your password, need to update personal details, or can’t unlock your account online.

You’ll find them at places like ServiceSG Centres (e.g. Our Tampines Hub, Woodlands Civic Centre), the ICA Building, and some Community Clubs.

Services offered click here include new account sign-up, unlocking or reactivating accounts, setting up the Singpass app, and verifying documents in person.

Bring your NRIC, FIN card, or copyright for identification when visiting a Singpass counter. This makes verification and updating of records smoother.

Opening hours are usually Monday to Friday, with some locations open on Saturdays—always check the timing before making a trip.

Whether you’re a new user setting up Singpass for the first time or need help regaining access to your account, the Singpass counter provides quick and reliable support in person.